Public Agile

Glossary term

Knowledge Work

Some forms of human endeavor are based on ideas and creativity where value comes from knowledge instead of manual labor. Peter Drucker coined the phrase “knowledge work” to describe less physical forms of work in the book The Landmarks of Tomorrow. In the book, Drucker predicted that the biggest benefits to society would come from knowledge work and many organizations would one day employ more knowledge workers than laborers. In the modern workplace the amount of knowledge work has grown exponentially, where it has become the engine for innovation and success in the marketplace.

Related Subjects

Knowledge Workers

Acknowledgments

Authored by Steve Moubray

Edited by Philip Rogers

Photo by Dollar Gill on Unsplash

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